The Art of Facilitation

The Art of Facilitation
Joan Dalton and David Anderson

Day 1

Team building and community development:

Why is it important to take time to build the team and sense of community?
§ Encourages a sharing of ideas
§ Allows ownership of direction
§ Everyone is on board
§ Positive working environment with everyone on task so that you can focus on the change process

How can this be done?
§ Welcome letter @ the door with instructions and expectations - can be used at each staff meeting, or in a classroom at the beginning of each day.
§ Time spent on protocols and trust building (Norms or a treaty)


Sharing deliberate acts of facilitation ie pointing out strategies eg starting with a story (concentration) random groupings, trust gaining activities, attention getting agreement, move then give instructions
§ Do I like it/love it/ can live with it?
§ Sense of appropriate humour

Treaty/Protocol/Norm development

Using the treaty/protocols developed is important. Carefully form the agreement and then let them work for you. When challenged to back to them. Unpack specific behaviours - what do they look like, sound like etc.

Respecting others on our staff in 2009
is…….
§
Is not……
§ (give/create really precise and specific behaviours)